VP Retail Operations, Process Excellence

Location: Dallas, TX
Date Posted: 10-20-2018
This newly created position is responsible for optimizing processes and driving operational efficiencies across the entire retail store network. This executive will partner with all corporate functional leaders to design and implement processes to support business needs and drive continuous improvement.
Duties and Responsibilities
  • Partner with finance to build budgets, drive labor efficiencies, manage forecasts, and oversee SG&A performance
  • Craft, promote, and execute a store operations vision that increases sales, improves efficiencies, reduces employee turnover, and ensures consistent delivery of the customer experience across all locations
  • Own the store operations strategy through programs that ensure profitability and ideal store experience
  • Think strategically as a visionary leader, while doing the hard work and driving tactical execution
  • Create, document, train, and continually refine consistent and efficient store operations procedures
  • Demonstrate the importance of accountability, decisiveness, and continuous improvement
  • Develop, attract, train, and retain a high-performance operations team
Knowledge and Skills
  • 8+ years in retail store operations, including at least 3 years as Director, RVP, or Vice President with significant responsibility to drive process improvement
  • Excellent mentor, communicator, motivator, and data-driven leader
  • Proven team builder who can demonstrate excellent hiring, training, management and leadership skills
  •  Deep knowledge of implementing and managing key operational processes across a complex environment
  • Entrepreneurial attitude
  • Critical thinker possessing superior analytical abilities with the ability to make logical decisions based on limited information
  • Active experience managing a budget and P&L
  • Ability to travel to store and team locations 10-20% of the time depending on business needs
No visa sponsorship offered for this position. Local candidates preferred. Relocation within the U.S. possible for ideal candidates.
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